Opportunités du centre de support

Marketing Coordinator, Patient Relationship Management

Who you are 

You are an individual who thrives in a fast-paced environment, adapts quickly to change, and are a fast learner. The Marketing Coordinator, Patient Relationship Management, should have a high level of attention to detail and are a data-driven professional. The successful candidate will work on-site 4 days a week from our Toronto office at 181 Bay Street and 1 day a week in their home office.

In this role, you will

• Develop and deploy marketing email campaigns using our Email Service Provider (ESP) to achieve various goals and objectives

• Develop, test, and implement network-level automations via our ESP

• Onboard practices to our CRM and patient sentiment tools

• Manage data accuracy throughout the network related to CRM efforts as changes occur (i.e. rebrands)

• Identify opportunities to streamline process and execution efforts

• Manage pre and post campaign reporting, while presenting opportunities to enhance or innovate within the CRM space

• Support with initiatives related to our patient sentiment program

• Support with initiatives related to driving hygiene and restorative patient visits

• Support with building deployment data for ad hoc email deployments

What we’re looking for

• 1-3 years experience in a marketing role (or related)

• Excellent attention to detail

• Strong interpersonal skills, working cross-functionally and with teammates

• Strong written and verbal communication skills; proficiency in French is an asset

• Proficiency in HTML/CSS is a major asset

• Proficiency in Microsoft Suite (Excel, PowerPoint, Word)

• Highly organized, detail-oriented, and analytical with the ability to track, report, and identify insights and opportunities through data

• Bachelor’s degree or diploma in Marketing or a related field – or equivalent relevant experience