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Possibilités pour le centre de soutien

Faites partie de notre histoire de croissance

Joignez-vous à une culture à forte croissance et créez des résultats exceptionnels en collaborant à l’élaboration de nouvelles façons de faire. Notre personnel offre un service d’excellence et dirige en anticipant l’avenir afin de demeurer continuellement à l’avant-garde. Nous recherchons des talents exceptionnels pour se joindre à une culture qui est ancrée dans nos valeurs et qui permet à chacun d’apporter le meilleur de lui-même au travail chaque jour afin de fournir un soutien et des conseils précieux à nos cliniques.

Faire partie de l’équipe du centre de soutien de dentalcorp signifie que vous vous joignez à une équipe qui vous encadrera et vous soutiendra dans votre croissance et votre perfectionnement continue.

Postes par province

Bilingual Talent Acquisition Specialist - Remote

Montreal, Quebec

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Talent Acquisition and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Located out of your home office in Quebec and reporting to the Director of Human Resources, you will partner with your portfolio of dental practices to manage their talent and staffing needs. Talent is key to dentalcorp’s success, and the Talent team is an invaluable resource to our Partners. You will hold an important seat at the table, contributing to critical business decisions.

Role overview

  • Act as a dentalcorp brand ambassador - tell our story and attract top talent
  • Advise the business of new Talent trends and provide a fresh perspective
  • Manage your portfolio by leveraging: competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Come up with new and creative ways of doing things to deliver outstanding results
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Bring new thoughts and ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Pre-qualify, interview, assess and evaluate candidates, and guide hiring decisions
  • Negotiate and extend job offers and get creative – the sky’s the limit
  • Oversee new hire onboarding, creation of offer letters, background checks and maintaining talent metrics and analytics
  • Get your foot in the door - build partnerships with associations, university/colleges and other industry groups
  • Act as the subject matter expert for roles including (but not limited to) Dental Hygienists, Practice Managers, and Dental Assistants

What we’re looking for

  • 3-5 years of recruitment experience – having corporate and agency experience is considered an asset
  • You are motivated by challenging searches, delivering top talent to the business, and providing unparalleled service
  • You have exceptional communication skills; you are a storyteller and can captivate your audience to convey an opportunity
  • You are resourceful and challenge the status quo; you come up with novel solutions to complex Talent needs
  • You are adaptable, resilient and can deal with ever-changing requirements
  • You love to be organized and are excited by data
  • You can keep up in a fast-paced environment, and manage competing priorities

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

postuler

Bilingual Talent Acquisition Specialist - Remote

Quebec, Quebec

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Talent Acquisition and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Located out of your home office in Quebec and reporting to the Director of Human Resources, you will partner with your portfolio of dental practices to manage their talent and staffing needs. Talent is key to dentalcorp’s success, and the Talent team is an invaluable resource to our Partners. You will hold an important seat at the table, contributing to critical business decisions.

Role overview

  • Act as a dentalcorp brand ambassador - tell our story and attract top talent
  • Advise the business of new Talent trends and provide a fresh perspective
  • Manage your portfolio by leveraging: competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Come up with new and creative ways of doing things to deliver outstanding results
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Bring new thoughts and ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Pre-qualify, interview, assess and evaluate candidates, and guide hiring decisions
  • Negotiate and extend job offers and get creative – the sky’s the limit
  • Oversee new hire onboarding, creation of offer letters, background checks and maintaining talent metrics and analytics
  • Get your foot in the door - build partnerships with associations, university/colleges and other industry groups
  • Act as the subject matter expert for roles including (but not limited to) Dental Hygienists, Practice Managers, and Dental Assistants

What we’re looking for

  • 3-5 years of recruitment experience – having corporate and agency experience is considered an asset
  • You are motivated by challenging searches, delivering top talent to the business, and providing unparalleled service
  • You have exceptional communication skills; you are a storyteller and can captivate your audience to convey an opportunity
  • You are resourceful and challenge the status quo; you come up with novel solutions to complex Talent needs
  • You are adaptable, resilient and can deal with ever-changing requirements
  • You love to be organized and are excited by data
  • You can keep up in a fast-paced environment, and manage competing priorities

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

postuler

Gestionnaire, Conformité réglementaire bilingue - Télétravail

Montreal, Quebec

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Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous avez une expérience en clinique en tant qu’hygiéniste dentaire ou assistante dentaire et aimez jouer un rôle actif et vous vous épanouissez lorsque vous trouvez des solutions innovantes pour votre équipe et l’entreprise.  Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Relevant de la directrice, Conformité réglementaire, le ou la candidate idéale sera responsable veiller à ce que les opérations des différentes cliniques dentaires soient conformes aux normes et directives réglementaires.

Dans ce rôle, vous devrez:

  • Identifier et mettre en œuvre des opportunités pour améliorer la sécurité et réduire les risques dans plus de 500 cliniques dentaires
  • Aider à développer une culture de sécurité au sein des cliniques dentaires en s'assurant que les opérations des cliniques sont conformes aux normes et directives réglementaires
  • Créer des plans d'action pour répondre aux opportunités identifiées ci-dessus et soutenir la mise en œuvre
  • Soutenir les cliniques dentaires sur une base continue pour maintenir la conformité aux réglementations provinciales
  • Surveiller les mises à jour et les révisions des réglementations pertinentes pour s'assurer que les pratiques soutenues par dentalcorp restent à la pointe des changements réglementaires

Ce que nous recherchons

  • Doit être un(e) hygiéniste dentaire agréé ou un(e) assistante dentaire avec une expérience dans les opérations de cliniques dentaires et une compréhension de la PCI
  • Sens aigu des affaires, compétences interpersonnelles et de communication
  • Forte orientation d'équipe et leadership grâce à des compétences d'influence
  • Bilinguisme en anglais et français

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

#LI-NP1

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Quebec, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

#LI-NP1

postuler

Spécialiste principale en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous avez une expérience en acquisition de talent et aimez jouer un rôle actif et vous vous épanouissez lorsque vous trouvez des solutions innovantes pour votre équipe et l’entreprise.  Vous aimez travailler dans un environnement collaboratif, mais vous appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service aux chefs du siège social et gestionnaires d’embauche.  Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Le ou la candidat(e) idéale travaillera avec l’équipe de talent, ressources humaines et les chefs du siège social et sera responsable du cycle complet de recrutement du centre de soutien, en mettant l’accent sur la recherche et la chasse de têtes des meilleurs talents sur le marché.

Dans ce rôle, vous devrez:

  • Établir des partenariats efficaces avec les responsables du siège sociale/gestionnaires d’embauche afin d'offrir l'excellence dans la recherche des meilleurs talents sur le marché
  • Identifier et mettre en œuvre en permanence des solutions de talents innovantes pour offrir l'excellence en termes de délais de recrutement, de qualité d'embauche et de résultats exceptionnels
  • Agir en tant qu'ambassadeur de marque pour dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Gérer le recrutement du siège sociale en tirant parti de la veille concurrentielle, des pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Identifier et exécuter diverses techniques de recrutement proactive: recherches booléennes, événements de réseautage, programmes de référence, médias sociaux, approche direct, salons d'emploi, etc.
  • Apporter de nouvelles réflexions et idées pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Collaborez avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Effectuer le cycle complet du recrutement qui comprend l'affichage, l'approvisionnement, la chasse de têtes, la pré-qualification, les entretiens, l'évaluation et l'évaluation des candidats, et guider les décisions d'embauche, négocier, créer et étendre les offres d'emploi
  • Effectuer des vérifications des antécédents et des références et maintenir des mesures et des analyses de talents
  • Suivi et rapport continus des activités des talents, maintien du suivi du recrutement et du rapport mensuel des employés.

Ce que nous recherchons

  • Titulaire d'un baccalauréat ou d'un diplôme ou d'une expérience de travail équivalente
  • Minimum de 5 ans d'expérience de travail dans un rôle similaire dans un environnement au rythme rapide et à forte croissance
  • Doit être bilingue en anglais et français
  • Solides compétences d'influence pour conduire des améliorations de processus et gérer des projets
  • Capacité à vivre et à défendre les valeurs de dentalcorp à chaque interaction
  • Compétences efficaces en communication (écrite et verbale)
  • Solides capacités d'évaluation des candidats pour identifier des embauches de qualité
  • Maîtrise de Microsoft MS Excel, PowerPoint, des systèmes de suivi des candidatures et de LinkedIn et Indeed Sourcing
  • Démontre de solides compétences interpersonnelles et d'influence, axé sur les résultats, très performant, collaboratif, fait preuve d'initiative, proactif, encourage l'établissement de relations clés

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

postuler

Technicienne ou technicien en informatique bilingue - Télétravail

Montreal, Quebec

postuler

Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous êtes motivé(e) et expérimenté(e) dans le domaine de l'informatique au sein d'un département très actif. Vous recherchez l'opportunité de mettre votre expertise au service du changement dans un secteur passionnant.  Vous aimez travailler dans un environnement collaboratif et résoudre les problèmes liés aux applications logicielles et fournir un excellent service. Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Le ou la candidat(e) idéale travaillera sous la direction du responsable du centre d'informatique et vous serez responsable pour fournir une assistance aux postes de travail au personnel de notre siège sociale.

Dans ce rôle, vous devrez:

  • L'accueil du personnel et des cliniques dentaires en anglais ou en français.
  • Création et maintenance de nos images de PC
  • Soutien et approvisionnement des postes de travail (ordinateurs portables/de bureau)
  • Coordonner le soutien avec les fournisseurs et les prestataires informatiques locaux
  • Enregistrer, suivre et faire remonter les incidents via le système de billetterie 
  • Configurer les comptes utilisateurs et maintenir les données du système sur l'ensemble des applications, y compris mais sans s'y limiter: Coupa, Service Now, Okta, Workday
  • Assurer le soutien, le dépannage et l'identification des tendances des incidents/problèmes.
  • Résoudre les tâches dans le cadre des accords de niveau de service.
  • Formation aux applications
  • Coordonner avec les équipes informatiques les problèmes nécessitant une escalade.
  • Assistance pour les appareils mobiles
  • Participer à des projets spéciaux, le cas échéant

Ce que nous recherchons

  • Expérience préalable en informatique dans le domaine de soutien informatique ou centre de soutien
  • Parfaitement bilingue en anglais et en français
  • Maîtrise de l'utilisation et de la gestion d'Office 365
  • Dépannage du matériel (ordinateur de bureau/ordinateur portable)
  • Capacité d'analyse rapide des erreurs et de dépannage
  • Expérience avérée dans l'application des normes, politiques et procédures.
  • Solides compétences en matière de rédaction et de communication
  • Mentalité axée sur le client

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

postuler

Category Manager, Direct Procurement - Hybrid

Toronto, Ontario

postuler

Who you are

You are a service orientated, innovative professional who is excited to work for a fast-growing company that enables the best to be even better.  You will play a key role on the Procurement team driving and enabling top priority initiatives to help drive an even better support experience for our rapidly growing network of practices across the country.  You are creative, love working in a collaborative team environment, but also enjoy autonomy to build tools, provide top notch service and add significant value to our growing network of practices and patients.   As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid position based out of our Toronto Support Centre.  Reporting into the Director Strategic Sourcing, Procurement, you will lead the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager will strive to understand external variables, learn the landscape, requirements and priorities of our practices and develop relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Responsibilities

Strategic Sourcing

  • Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
  • Negotiate contracts

Project & Change Management

  • Responsible for the end-to-end implementation of each sourced category across 400+ locations
  • Work closely with practices to transition incumbent suppliers to new programs
  • Facilitate contract terminations with incumbent suppliers and implement transition plans to ensure continuity of services

Category Management

  • Develop and maintain comprehensive category strategies based on relevant market requirements and influences
  • Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
  • Act as primary interface for key categories with the practices
  • Customer relationship management delivery to practices
  • Owns and manages supplier score carding process
  • Owns supplier segmentation within their categories
  • Monitors and advises on non-compliant spend
  • Performs spend analysis, market research, and monitors industry trends for assigned categories

Supplier Performance

  • Develop KPIs and individual supplier performance scorecards
  • Host business review meetings - performance, continuous improvement, innovation
  • Support issue escalation

Contract Management

  • Manage key contract deliverables, ensuring compliance to SLAs and KPIs
  • Negotiate contract amendments and addendums, as required
  • Facilitate contract terminations, as required

What we're looking for

  • Post-secondary education in a related field or equivalent work experience
  • Minimum of 5 to 7 years of experience in managing complex projects with multiple stakeholders
  • Experience in the dental industry preferred
  • Experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • Strong contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Bilingual – French is an asset

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

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HCM Systems Analyst, Workday- Hybrid

Toronto, Ontario

postuler

Who you are

You are a service oriented, passionate, and high-performing HCM Systems Analyst who loves to help improve processes, own projects from end to end, and thinks about the employee experience in everything you create. You are excited to work for a fast-growing company that enables the best to be even better. You love working in a collaborative team environment to ensure changes land with impact, but also enjoy your autonomy to accomplish tasks and provide top-notch service and strategy to stakeholders. You enjoy being hands-on in your role and thrive off identifying innovative and best practice solutions for your team and the company.  As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies. 

Located primarily at dentalcorp’s Toronto Support Centre and reporting directly to the Director, HR Operations Services, you will provide analytical and Workday functional and technical support as part of the HR Shared Services team.  You will be responsible for data quality and integrity by ensuring system output and input are monitored, and interfaces and systems are validated for compliance, accuracy, and timeliness.

Role overview

  • Support basic to moderately complex HCM issues including direct responses to Tier 2 inquiries received through the HR Shared Service Centre. Identify resolution or escalate to appropriate parties when needed 
  • Resolve system issues for available modules as escalated by users. Areas of Workday HCM troubleshooting and support will include (but not limited to) Core HCM, Absence, Time Tracking, Scheduling, Expenses, and Payroll 
  • Ensure data integrity, quality, and consistency of Workday data, acting as a technical point-of-contact, assisting with the testing of system changes, reporting, analytics, and dashboards 
  • Support with system maintenance, including improvements, upgrades, testing, and audits 
  • Participate in the development, implementation, regression testing, upgrading and support of new or modified system changes 
  • Collaborate with HR to remain current regarding jurisdictional requirements to ensure Workday and configurations are compliant 
  • Develop metrics report for system usage and trending analysis 
  • Build, test and upload Workday Enterprise Interface Builders (EIBs) - mass data uploads, corrections and/or deletions 
  • Perform ongoing reconciliations and audits of HR data and processes to ensure data integrity and consistency; adherence to internal audit processes; data supports corporate and HR policies 
  • Runs scheduled reports and creates reports as needed. Demonstrate strong discernment to identify what data should be shared with requestors 
  • Develop procedures for users to ensure business efficiency and data integrity. Assist with mapping process flows, documenting test plans, and administering system training 
  • Support with new user and existing user security for Workday. Follow security request protocol and complete security assignments per requested requirements 
  • Assist with testing across various Workday modules for Workday semi-annual releases and other internal technologies 
  • Be an active member of the project team for future module and functionality implementations 

Continually seeks ways to improve the process of delivering Workday solutions and improving Human Resources processes and efficiencies 

What we’re looking for

  • Bachelor’s degree in Business Administration, Human Resources or Computer Science 
  • 3-5 years of experience working with an HR Management System (HRMS) solution 
  • Workday experience (functional knowledge on Workday HCM modules including Core HR, Compensation, Absence, Recruiting, Benefits and Payroll) is an asset 
  • Experience providing Workday reporting solutions to HR/business users is an asset 
  • Extensive knowledge of Microsoft Office, particularly MS Excel, including advanced formulas, Pivot Tables, exports/imports, etc. 
  • Strong technical aptitude for HR systems functionality 
  • Highly skilled in data analytics, problem identification and resolution 
  • Work collaboratively with others, creating partnerships with management, Human Resources, and colleagues 
  • Ability to identify trends and work closely with management and staff to improve data integrity and workforce analytics 
  • Ability to interpret technical concepts, technologies, and complicated problems/solutions, and explain it in non-technical terms to all levels of the organization 
  • Excellent verbal and written communication skills 
  • Consultative, proactive approach to providing solutions which work to simplify the complex 
  • Impeccable attention to detail to help maintain our HCMS architecture, processes, security and data integrity 
  • Strong organizational, auditing, and report analysis skills 
  • Understand the confidentiality of HR data and possesses strong knowledge of HR processes and workflows 
  • Demonstrated experience/maturity to handle confidential and sensitive information 
  • Ability to work well in structured and unstructured environments, under pressure, and with changing and competing priorities and timelines 

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

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Marketing Manager, Practice Marketing - Hybrid

Toronto, Ontario

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a self-motivated and experienced Marketing Manager, Practice Marketing working in a busy Marketing department. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre and network team members.  As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid role located at dentalcorp’s Toronto Support Centre.  Reporting into the Senior Director, Practice Marketing you will be responsible for working directly with Operations & our Practice Partners to drive Practice growth. As the Manager, Practice Marketing, you will forge relationships, consult on and develop various insight driven marketing opportunities and initiatives.

In this role, you will

  • Manage the day-to-day relationships of an assigned portfolio of dental practices
  • Have an in depth understanding of your portfolio of practices (e.g. practice and marketing performance, practice type, target market, key service offerings, value proposition to patients, etc.) to inform & prioritize Marketing planning to drive organic growth at the practice level
  • Leverage practice & patient insights to develop Practice Marketing strategies & tactical plans
  • Develop & lead the execution of Practice Marketing playbooks
  • Monitor the on-going effectiveness of Practice Marketing plans
  • Participate annually in defining organic growth targets and budget allocations for practice portfolio
  • Be responsible for Marketing budget management
  • Contribute to a high-performing team culture
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross functional teams including Operations, Finance, Talent, Corporate Development, Compliance, Legal, Procurement etc.

What we’re looking for

  • 5-7 years progressive B2C marketing experience
  • Post-secondary education specializing in Marketing, Business Administration or related field
  • Experience working in strategy and account management at an agency, in a marketing division within a client service focused organization or in healthcare services marketing an asset
  • Exceptional project management abilities including managing budgets, deadlines, partners and clients
  • Experience in interpreting data and storytelling
  • Strong business acumen, interpersonal and communication skills
  • Track record of implementing marketing programs to drive business growth and retain customers
  • Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communication gaps

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

NetSuite Administrator - Hybrid

Toronto, Ontario

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced NetSuite Administrator working in a fast-paced Technology group. You will provide support in various functional areas, will be an in-house expert in NetSuite Application, and work with key stakeholders to define business requirements and system goals. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid position based out of our Toronto Support Centre and you will be responsible to collaborate with cross functional teams to deliver innovative solutions to complex business needs. 

Role overview

  • Meet with business leaders, decision makers, and end users to define business requirements, and systems goals
  • Facilitate discussions among business owners to understand problem statements and gather requirements
  • Lead, own, and deliver the NetSuite ERP application related Service requests within the defined timeline
  • Solution delivery responsibilities span all project phases, including discovery, design, build, testing, training, and deployment
  • Perform fit/gap analysis on business requirements en route to system design and execution
  • Create functional specifications and collaborate with in-house development team to maintain, design, and implement new custom solutions
  • Interact with cross functional business units to define requirements and understand the systems upstream and downstream changes
  • Document and develop high level, business processes flows, requirements, and design document for new business requirements
  • Work closely with key constituents from different business groups within Finance team
  • Manage implementation vendors and consultants to implement and test new systems, projects, and enhancements
  • Work with business applications team and adopt the sprint cycles to deliver enhancements to Finance team
  • Make configuration enhancements on NetSuite per business requirements
  • Stay up to date with NetSuite latest releases and review new useful features and functionalities with our business team & do impact analysis for regular software releases from oracle for both NetSuite & Oracle EPM
  • Regression testing with Business for regular software releases
  • Assist in creating reports and dashboard for business users
  • Drive testing, planning, execution, and optimization support
  • Work with end-users to understand business needs to identify best solutions
  • Identify test criteria and test new functionality/enhancements
  • Provide on-going post-implementation support
  • Provide training to end users
  • Serve as the go-to person for the NetSuite Application
  • Complete additional responsibilities as required

What we’re looking for

  • Minimum of 5 year of IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation
  • Minimum of 3 - 5 yrs. experience as a NetSuite Functional Consultant
  • NetSuite certification is a major plus
  • Strong knowledge of ERP solutions specifically NetSuite and its related modules. Primarily Finance, Payables, Assets & Suite Apps NetGains, netLoans, Blackline, ePBCS data management
  • Strong knowledge of Procure to Pay, R2R, D2B , Revenue Management, and General Accounting
  • Strong knowledge of system and software quality assurance best practices and methodologies
  • Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
  • Strong knowledge on NetSuite Suite Flow, Suite Script, and Suite Bundle
  • Flexible and adaptable to learning and understanding new technologies
  • Excellent leadership and project delivery skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Proven problem-solving, analytical, and investigative skills
  • Ability to conduct research into software-related issues and products
  • Highly self-motivated and directed by being a great team player
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • 4-year degree BS/BA in a technical, business, or other analytical field required

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Payroll Analyst (Bilingual) - Hybrid

Toronto, Ontario

postuler

Who you are

The ideal candidate is highly motivated and proactive, identifying with dentalcorp’s entrepreneurial and results-oriented culture. Self-driven and with innate curiosity, the individual exhibits a high level of responsibility and dedication to continue their own professional development. The successful candidate is able to provide best-in-class service levels to our Practices and Partners and ensure they think strategically while also delivering tactically. Collaborative and innovative, they communicate effectively and contribute positively to a respectful, supportive, and values-based team environment.

This is a hybrid role located at dentalcorp’s Toronto Support Centre, you will be responsible for supporting the Payroll Supervisor in the day-to-day effective operation for a multi-province Canadian payroll.

In this role you will

  • Support the Payroll Supervisor in managing the day-to-day activities of the Payroll function
  • Complete complex calculations including gross-up calculations and exception handling
  • Investigate and resolve group retroactive payments and balancing issues
  • Escalate issues or errors with payroll or integrations to Senior Payroll Analysts
  • Complete payroll data analysis and reporting, and audit requests as required
  • Review, research and respond to complete all assigned service request tickets for the Payroll team
  • Complete ROE submission requests to HRSDC, and update in Workday Payroll accordingly
  • Identify, implement, and document process improvements and assist with payroll system testing
  • Ensure compliance with internal control procedures – communicating problems in operations
  • Work collaboratively with other Payroll team members to support and share best practices
  • Execute special projects and ad-hoc reporting as assigned by the Payroll Supervisor and above
  • Assist with payroll training and create / update payroll documentation
  • Assist in year-end balancing / reporting

What we’re looking for

  • Fluently Bilingual in written and spoken English and French (REQUIRED)
  • 2+ years progressive experience in payroll, HR, or an employee benefits program role
  • 2 Years Workday experience, and strong computing skills including with MS Office
  • Professional certification/designation preferred, or a willingness to enroll in Payroll certification
  • Good knowledge of payroll and payroll legislation with regards to employment law and payroll
  • Customer focused approach with excellent interpersonal and communication skills and experience with timely solutioning of escalated issues using a ticketing system
  • Excellent organizational, analytical, and problem-solving skills and ability to work under pressure and meet deadlines
  • Self-starter and resourceful; ability to adapt and learn new technology and processes quickly
  • Collaborative, action-oriented, with strong functional / technical skills

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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People Experience Coordinator

Toronto, Ontario

postuler

Who you are:

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have a passion for exceeding employee expectations when it comes to answering employee questions or resolving issues. You love to improve processes to make the customer or end user experience even better.  You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Practices. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

This is a hybrid position based out of our Toronto Support Centre. Reporting to the Manager, People Experience, you will be providing operational support for the newly created HR Shared Services Team (DC Connect)

Purpose of the Position

  • The People Experience Coordinator acts as the front-line to HR Services and uses knowledge management/case management tools and experience to provide first level inquiry management and resolution.
  • The People Experience Coordinator completes data and transaction processing and management for core processes where self-service is not available (e.g., new hire onboarding, separations, employee data administration, etc.)
  • This role focuses on documenting, handling, and resolving HR customer inquiries, while focusing on service delivery, coordination with other HR team members, and continuous improvement

Role overview:

  • Overall responsibility for inquiry resolution in an efficient and courteous manner, as well as day-to- day transaction processing in case management system and HRIS system
  • Escalate / redirect contacts where guidance or clarification of policies and procedures as required
  • Document inquiries with accurate classification and resolution action
  • Provide support and guidance on workflow of direct access transactions based on policies and guidelines in cases where assistance is required
  • Flag where Knowledge Management systems need to be updated with content to help with future inquiry resolution and / or employee and manager direct access
  • Promote the customer experience and increase satisfaction through efficient and courteous service
  • Enter data and complete transactions as it relates to employee or master data, onboarding, compensation, employee separations, time entry, performance, compensation, and contingent worker support in appropriate systems
  • Collect completed and legislatively required documentation (electronic and/or paper) and ensure HR system data is complete and accurate
  • Implement process and content changes as directed by the Centres of Expertise
  • Audit completed transactions and data to ensure accuracy and follow up where required
  • Distribute reports as required to HR customers; share frequent custom reports as suggestions for standardized reports to HR systems team
  • Resolves data entry issues and employee data corrections as required
  • Consults programs, policies, and key documentation to resolve employee inquiries

What we’re looking for

  • Undergraduate degree with a focus in Human Resources Management or a related field, or a combination of education, training and experience deemed equivalent
  • Minimum of 1-3 years' human resources experience
  • Analytical abilities to monitor service levels, performance, and metrics to inform course of action
  • Detail-oriented to ensure completeness and quality of information entered into HR systems
  • Ability to adapt communication style to suit stakeholder and situation; ability to be patient, empathic, and persuasive
  • Action-orientation, to take initiative and execute tasks efficiently and effectively within service framework
  • Knowledge and experience across multiple HR domains to support inquiry resolution, and redirecting escalated and/or complex cases to the appropriate stakeholder group
  • Exposure to digital HR solutions to coach others in their use (i.e., self-service and HRIS data entry)
  • Collaboration and teamwork across HR and other departments to enable operation of the service delivery model
  • Strong relationship management and interpersonal skills to a wide variety of stakeholders interacting with the People Experience team
  • Knowledge of applicable laws and legislations
  • Strong written communication skills to answer employee inquiries, write FAQs, or build project documentation to support continuous improvement

Work Environment

  • Not exposed to hazardous or disagreeable conditions
  • Due to the number of HR Team members and internal clients relying on service from this position, experiences interruptions to work flow that may impact on daily productivity/outcomes
  • Service level agreements and customer expectations require timely and accurate responses

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Regional Human Resources Business Partner (GTA)

Toronto, Ontario

postuler

Who you are

You are an innovative, service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are excited to join a company that focuses on our values and driving a great culture. You are committed to living our values and role modeling what values based leadership looks like day in and day out.  

As a Human Resources Business Partner you enjoy working in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners, Practices and People. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.  

Located in Ontario you will work remotely and travel as required to support our practices in the GTA and within Ontario.  You will work directly with our Directors of Operations and will provide overall HR leadership, and strategic support to your assigned region. As a collaborative member of the HR team, you will determine practice level needs, and be proactive in identifying, designing, and implementing HR solutions that are in alignment with dentalcorp’s overall strategic priorities. 

In this role you will

  • Act as a resource to provide direction, advice, and guidance to all regional stakeholders on strategic, tactical, and operational issues related to Human Resources 
  • Identify, and recommend changes that will improve service delivery, provide input on organizational issues, and share best practices 
  • Collaborate with other teams within the People function and within the broader organization to offer the best solutions to our Practices  
  • Complete fair and balanced investigations in response to employee issues  
  • Coach Practice Managers in areas such as: performance management, absenteeism, workplace investigations, redeployment, terminations, team member development, team member engagement, etc. 
  • Coach Practice Managers to drive an excellent culture experience at the Dental Practice and to build high performing, diverse and inclusive teams 
  • Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions 
  • Build credibility and trust among team members; resolve issues and concerns with compassion and follow-through 
  • Consult and advise on talent reviews and succession planning 
  • Travel will required up to 50% of the time when it is safe and reasonable to do so 

What we’re looking for

  • Post-graduate education in HR or related field; CHRL designation, or in progress, is considered an asset 
  • 5-7 years of Human Resources Business Partnering experience  
  • Demonstrated passion for HR – up to date on current legislation, trends, and best practices 
  • Experience leading workplace investigations, and implementing resolutions 
  • A true employee engagement champion and experience supporting engagement in a multi-unit business environment 
  • Strong influence and relationship management skills; ability to develop and maintain relationships with multiple stakeholders 
  • Proven ability to analyze information, and develop strategies to address  
  • Strong business acumen  
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Access, Visio) 

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Senior Manager, Patient Attrition & Value Add Services

Toronto, Ontario

postuler

Who you are

The Sr. Marketing Manager, Patient Attrition & Value Add Services is a pivotal role in moving dentalcorp’s strategy forward, and an opportunity to effect massive capability and financial impact.  This digitally-oriented, customer/data-centric marketer will support the corporate mission by building and executing a best-in-class communication and engagement curriculum that entrenches new and existing patients into a consistent patient journey flow that optimizes cross-sell value add services (i.e. Invisalign, teeth whitening, etc), while also minimizing patient network attrition (retention within the network of practices).   

As the patient marketing subject matter expert, the Sr. Marketing Manager will be responsible for setting the vision, planning the strategy, stewarding the investment and implementation of an effective turn-key/trigger-based communication strategy that will drive scalable impact across the network of practices, while also identifying opportunities to reduce network patient churn.

This individual contributor role will work cross-functionally within the marketing organization, across the broader dentalcorp organization and externally with our respective marketing agencies and partners.

Fit:

You enjoy being hands-on in your role and thrive on identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies and can live the dentalcorp values (Integrity, Collaboration, Innovation, and Excellence) with every decision and interaction.

  • Highly organized, detail-oriented, planned, self-directed with the ability to work in the face of ambiguity
  • You thrive in a fast-paced environment
  • You adapt to change quickly
  • You’re a subject matter expert in your field and can influence others
  • You lead with data (to identify opportunities)
  • You measure your successes
  • You’re experienced at content creation and copywriting
  • Competent collaborator and skilled cross-functional communicator
  • Strong business acumen, analytical abilities, interpersonal and communication skills
  • Regarded as curious and a continuous learner who proactively seeks opportunity for growth
  • Successfully seizes opportunities to improve efficiency and effectiveness of own function

Role overview

  • Unify the patient journey across multiple platforms (patient re-care and email) while introducing a trigger-based/proven comms curriculum that maximizes patient LTV
  • Optimize value add service offerings (i.e. Invisalign, whitening, etc.)
  • Work with third-party partners to optimize and integrate value across partner platforms
  • Reduce patient network churn (drive patient network re-attachment)
  • Leverage practice & patient insights to develop Network Marketing strategies & tactical plans
  • Manage new and existing partnership relationships to ensure maximum value extraction
  • Work closely with the Patient Acquisition, Practice Marketing and Data Analytics teams to prioritize initiatives, maximize return through site optimization, brand engagement and improving patient experience
  • Management of all creative resources including designers, writers, and other agency personnel
  • Contribute to a high-performance team culture
  • Deliver on core marketing goals and KPIs within the allocated annual marketing budget
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross-functional teams including Operations, Finance, Corporate Development, Compliance, Legal, Procurement, etc.
  • Other duties as required in support of deepening the patient experience through efforts to reduce attrition and drive value

What we’re looking for

  • 5+ years of hands-on experience planning and executing customer engagement and monetization strategies through the adoption/implementation of marketing technology and data capabilities
  • Post-secondary education in Business/Marketing or a related field or equivalent experience
  • Retail, Telco, Financial, SaaS and/or health & wellness orientation (or similar digital direct to consumer experience)
  • Experience in brand strategy, brand building and communication strategy
  • Experience in digital and customer analytics an asset
  • Experience working with external partners to promote and leverage platforms to drive awareness of value added services
  • Strong project management skills and ability to complete projects on time
  • Demonstrated strong business judgment and decision-making skills with the ability to identify, prioritize and articulate highest impact initiatives (strong understanding of customer LTV)
  • Must be able to work independently and with a larger team, be a self-starter and a creative problem solver
  • Strong communication and presentation skills - must be able to articulate a clear vision, both verbally and in presentation format with senior management. Also, must be able to communicate complex information in writing through detailed project plans and business cases. Proven experience in persuading others through the use of strong logic and compelling data.

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Senior Manager, Website Optimization - Hybrid

Toronto, Ontario

postuler

Who you are

You are a service orientated, innovative professional who is excited to work for a fast-growing company that enables the best to be even better.  You will toggle between deep analytics and creative thinking, and have a strong grasp of web content best practices, site experimentation frameworks, systems, paid media, SEO, and inbound marketing. You will have the opportunity to learn from and work with our fellow marketers, as well as cross-functionally, to build, test, and execute web optimization programs that provide a best-in-class user experience and drive new patient growth.  You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to clients.  As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid position based out of our Toronto Support Centre. Reporting into the VP Performance Marketing, this role will work cross-functionally to develop best in class website experiences across our network of practice websites to increase conversion rates, make recommendations on campaign landing pages, and build the roadmap for web to maximize ROI and drive new patient growth.

Responsibilities

  • Plan, build, and execute web optimization programs, including A/B testing, multivariate testing, and conversion rate optimization (CRO) to drive leads and new patient growth.
  • Use data and insights to define web journey optimization roadmap and strategy, and work cross-functionally with marketing managers, operations, paid media, content, and agency partners to execute it.
  • Identify opportunities and make recommendations for further improvements to the patient journey to drive new patient growth and retain existing patients.
  • Measure, analyze, and report on website performance and share actionable insights to drive ongoing website improvements.
  • Collaborate with the Marketing and Operations teams on test research, hypotheses, strategies, and testing roadmaps.
  • Analyze and report on test results to determine the impact on UX and its subsequent ROI.
  • Develop and run quantitative and qualitative research, including: User Testing, Heatmapping/Scrollmapping, Visual Analytics, Data Analytics, and Competitive Research.
  • QA of all experiments including ensuring all running experiments are rendering appropriately and all goals are tracked properly across browsers and devices.

What we're looking for

  • 7+ years’ of performance marketing experience in testing and personalization, analytics, CRO either at an agency or in an in-house role, preferably in the service or B2B industry.
  • Direct experience of preparing and setting up A/B and Multivariate experiments, applying targeting rules and audience conditions, launching, managing, and reporting on testing activity, and iterating on learnings.
  • Deep knowledge of digital marketing tactics including SEO, conversion rate optimization (CRO), and website performance and best practices.
  • Comfortable working with both creative (i.e. brand and design) and technical teams (i.e. developers and operations).
  • Experience in a mobile-first approach, UX design, wireframing, and usability principles.
  • High-level of knowledge working with Google Analytics and Google Tag Manager, as well as other web analytics tools.
  • Experience using A/B and multivariate testing and personalization platforms like Optimizely, Google Optimize, Adobe Target, or similar.
  • Strong understanding of statistics and analyzing large data sets to understand the conversion funnel and identify opportunities to improve performance.
  • Proficient using Excel/Google Sheets and data visualization tools (Tableau, Looker, etc) with an ability to clearly articulate outcomes and learnings.
  • Proactive and creative problem-solver with the ability to identify problems and solve them independently.
  • Highly organized, strong attention to detail, and ability to manage multiple projects in a fast-paced startup environment.
  • Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute.
  • Promote recommendations, articulate tradeoffs, and communicate plans to senior executive.
  • Strong written and verbal communication skills, with an emphasis on web content best practices.
  • Willingness to wear multiple hats, and ability to deliver high-quality results in a rapidly-evolving environment.

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

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People Experience Coordinator

Vancouver, British Columbia

postuler

Who you are:

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have a passion for exceeding employee expectations when it comes to answering employee questions or resolving issues. You love to improve processes to make the customer or end user experience even better.  You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Practices. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

This is a hybrid position based out of our Toronto Support Centre. Reporting to the Manager, People Experience, you will be providing operational support for the newly created HR Shared Services Team (DC Connect)

Purpose of the Position

  • The People Experience Coordinator acts as the front-line to HR Services and uses knowledge management/case management tools and experience to provide first level inquiry management and resolution.
  • The People Experience Coordinator completes data and transaction processing and management for core processes where self-service is not available (e.g., new hire onboarding, separations, employee data administration, etc.)
  • This role focuses on documenting, handling, and resolving HR customer inquiries, while focusing on service delivery, coordination with other HR team members, and continuous improvement

Role overview:

  • Overall responsibility for inquiry resolution in an efficient and courteous manner, as well as day-to- day transaction processing in case management system and HRIS system
  • Escalate / redirect contacts where guidance or clarification of policies and procedures as required
  • Document inquiries with accurate classification and resolution action
  • Provide support and guidance on workflow of direct access transactions based on policies and guidelines in cases where assistance is required
  • Flag where Knowledge Management systems need to be updated with content to help with future inquiry resolution and / or employee and manager direct access
  • Promote the customer experience and increase satisfaction through efficient and courteous service
  • Enter data and complete transactions as it relates to employee or master data, onboarding, compensation, employee separations, time entry, performance, compensation, and contingent worker support in appropriate systems
  • Collect completed and legislatively required documentation (electronic and/or paper) and ensure HR system data is complete and accurate
  • Implement process and content changes as directed by the Centres of Expertise
  • Audit completed transactions and data to ensure accuracy and follow up where required
  • Distribute reports as required to HR customers; share frequent custom reports as suggestions for standardized reports to HR systems team
  • Resolves data entry issues and employee data corrections as required
  • Consults programs, policies, and key documentation to resolve employee inquiries

What we’re looking for

  • Undergraduate degree with a focus in Human Resources Management or a related field, or a combination of education, training and experience deemed equivalent
  • Minimum of 1-3 years' human resources experience
  • Analytical abilities to monitor service levels, performance, and metrics to inform course of action
  • Detail-oriented to ensure completeness and quality of information entered into HR systems
  • Ability to adapt communication style to suit stakeholder and situation; ability to be patient, empathic, and persuasive
  • Action-orientation, to take initiative and execute tasks efficiently and effectively within service framework
  • Knowledge and experience across multiple HR domains to support inquiry resolution, and redirecting escalated and/or complex cases to the appropriate stakeholder group
  • Exposure to digital HR solutions to coach others in their use (i.e., self-service and HRIS data entry)
  • Collaboration and teamwork across HR and other departments to enable operation of the service delivery model
  • Strong relationship management and interpersonal skills to a wide variety of stakeholders interacting with the People Experience team
  • Knowledge of applicable laws and legislations
  • Strong written communication skills to answer employee inquiries, write FAQs, or build project documentation to support continuous improvement

Work Environment

  • Not exposed to hazardous or disagreeable conditions
  • Due to the number of HR Team members and internal clients relying on service from this position, experiences interruptions to work flow that may impact on daily productivity/outcomes
  • Service level agreements and customer expectations require timely and accurate responses

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Nous aspirons à votre épanouissement

Chez dentalcorp, nous voulons que vous réussissiez dès le premier jour. Notre objectif est d’attirer, de retenir et de faire croître les meilleurs talents issus de nombreux secteurs d’activité afin de garantir que notre personnel apporte une expérience, des compétences et une réflexion diversifiées pour continuer à stimuler le rendement de l’entreprise.

À propos de l’équipe du centre de soutien

Nous faisons preuve d’audace, sommes passionnés et authentiques et mettons du cœur à l’ouvrage. Nous travaillons en équipe et nous nous soutenons mutuellement pour réussir. Nous nous efforçons de concrétiser de grandes aspirations, de célébrer notre réussite et de récompenser nos employés pour leurs contributions.

Avantages pour les équipes du centre de soutien

  • Chance de se joindre à une équipe collaborative et à une culture fondée sur des valeurs
  • Rémunération et avantages compétitifs dans une entreprise essentielle à forte croissance
  • Possibilités de perfectionnement et de croissance professionnels
  • Occasion de faire partie d’une communauté qui est passionnée par l’idée de redonner à la communauté et qui encourage les membres de son équipe à participer à des initiatives telles que les collectes de nourriture, le bénévolat et le soutien à nos cliniques dans le cadre de notre programme Redonnez un sourire

Vous ne trouvez pas le poste que vous cherchez?

Nous sommes à la recherche des meilleurs talents et notre liste des postes disponibles au Canada est mise à jour quotidiennement.

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  • C’est passionnant de contribuer à la croissance d’un organisme de soins de santé pancanadien. Comme j’ai une formation en finances, je suis vraiment motivée par la mission de dentalcorp et inspirée par la façon dont nous aidons de plus en plus de patients à mesure que notre réseau grandit.
    Anastasia SavvidisAssociée, Développement d’entreprise

Du soutien administratif au recrutement, de l'optimisation de la clinique au marketing, nous restons toujours à la pointe de l’hygiène bucco-dentaire afin de permettre à nos partenaires d'être encore meilleurs. Faire partie de l'équipe du centre de support de dentalcorp signifie bâtir une carrière au sein d'une équipe qui soutient votre croissance et votre développement continus.

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